Privacy Policy

This policy applies to our website, applications, and related services (collectively, the "Service"). By creating an account or using the Service, you agree to the practices described here. If you do not agree, please do not use the Service.

We collect information in the following categories:

• Account information: name, email address, password hash, billing details for paid plans, and communication preferences.
• Identity and locator data: information needed to find your records across the 31 data brokers and people-search sites we track, such as legal name, aliases, current and former addresses, phone numbers, date of birth where required, and email addresses associated with you.
• Removal activity: brokers scanned, records matched, opt-out requests submitted, broker responses, verification steps completed, and reappearance alerts.
• Support and communications: messages you send us, feedback, and records of support interactions.
• Technical and usage data: IP address, browser type, device identifiers, pages viewed, timestamps, referral source, and diagnostic logs used to operate and secure the Service.

We collect most of this information directly from you when you sign up, complete your profile, or contact support. We also generate certain data automatically when you use the Service.

• create and manage your account;
• scan our monitored network of 31 data brokers and people-search sites for records associated with you;
• prepare, submit, and follow up on opt-out and deletion requests;
• monitor for reappearance of your information and re-file removals when needed;
• send service notifications, security alerts, and account-related messages;
• process payments and manage subscriptions;
• improve, troubleshoot, and secure the Service;
• comply with law, enforce our terms, and respond to lawful requests.

We do not use your information to build advertising profiles, sell leads, or market third-party products unrelated to privacy protection.

We share personal information only in limited circumstances:

• Data brokers and people-search sites: we share the minimum information necessary to locate your records across the 31 data brokers and people-search sites we track and submit opt-out requests on your behalf.
• Service providers: trusted vendors that help us host infrastructure, process payments, send email, or provide customer support, bound by confidentiality and data-processing obligations.
• Legal and safety: when required by law, court order, or governmental request, or when necessary to protect rights, safety, and security.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to continued protection of your information.

We do not sell personal information. We do not share personal information for cross-context behavioral advertising.

• access the personal information we hold about you;
• correct inaccurate or incomplete information;
• delete your personal information, subject to legal exceptions;
• export your data in a portable format;
• opt out of certain processing, including targeted advertising where applicable;
• limit use of sensitive personal information;
• appeal a decision regarding your privacy request.

California residents may also have rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out of sale or sharing. We do not sell or share personal information for cross-context behavioral advertising.

To exercise your rights, email privacy@dataremover.io or use the privacy controls in your account settings. We may verify your identity before fulfilling a request.